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Featured Stories:


2023: 5 trends predicted to shape work-life balance


CEO survey: What are your top 2 greatest challenges?


Kansas City area multi-brand franchisee signs new 3-store development agreement with Smashburger


Capriotti’s Sandwich Shop multi-unit operator adds Wing Zone location to her portfolio in California


National Restaurant Association’s annual What’s Hot survey highlights top menu trends for 2023


Developing family or corporate governance strategies ensures your business has the right balance


Vicki Dunn-Marshall started as an entry-level crew member at Little Caesars when she was 15. Today she operates 24 of her own.


Mike James parlayed a real estate brokerage career into a fast-growing franchise business, opening 127 restaurants in 3 years, with big plans for more.


10 ways to whip your frandev technology into shape and recruit more candidates


Looking for a recession-resistant brand? Take a look at pet training and care


Service brand franchises continue to strike new deals across all sectors as November winds down


As a recession looms, history shows that great customer experience brands outperform in any economy - how’s yours doing?


Multi-brand franchisee Mitsa Group signs area development deal for 5 Amazing Lash Studios in Virginia


With a recession looming, here’s how franchisors can navigate growth (and possibly survival) in 2023 and beyond


Tennessee multi-unit franchisees sign development deal to open 10 Eggs Up Grill locations in the Nashville Area


Our November roundup of international franchise expansion reports on deals in Costa Rica, India, Canada, Guam, Hawaii, Puerto Rico, and Asia


Study looks at how small business operators are preparing for the holidays and stress of the season.


Dynata’s Global Consumer Trends survey finds people struggling more, spending less


Becoming a leader with great coaching ability takes more than just excellent communication skills


Jigar Patel’s balanced approach means operating 4 restaurant brands in three different segments


Multi-unit organizations can save time and money with third-party lease management software


Catch up on Q3 commercial real estate trends with these 9 articles from Trepp’s Quarterly Data Review


The comeback of gyms and fitness centers also is good news for shopping center tenants and landlords


Urban Air Adventure Park entrepreneurial trio signs new deal to open another 4 parks  in Florida and Texas


A group of seven Jan-Pro Cleaning & Disinfecting regional developers have acquired the brand’s Houston territory.


NFIB’s Optimism Index declines for 10th consecutive month as small businesses continue to struggle with inflation and labor shortage


It’s important to put together a plan for when and how you bring any of your children into the family business.


The 2023 Multi-Unit Franchising Conference is coming back to Vegas April 25–28!


Multi-unit, multi-brand companies (MUMBOs) expand worldwide at both franchisor and franchisee organizations


Service brand franchises continue to strike new deals across all sectors as October winds down


How HIIT fitness brand Volofit determines what key factors to use to determine its recruitment budget spend


Meritage Hospitality Group opening 3 new Taco John’s locations in December as part of its development agreement with the Mexican QSR brand


New research finds an increase in the number of consumers worried about finances and they say one area they may cut back on is eating out


These 5 companies are reaping the financial benefits of making customer service a top priority.


New study finds consumers’ path to purchase using a restaurant app can be unpredictable


Learn how Franchise Update’s 2022 MVPs hire, fire, train, and retain employees, part 2


Edible multi-unit operator signs 3-unit area development agreement in Florida with Walk-On’s Sports Bistreaux


Texas multi-brand operator signs a new 10-unit development agreement with Blaze Pizza for locations in the DFW area


Examining a successful organization that places company culture and personal growth above everything else.


Service brand franchises continue to strike new deals across all sectors as October winds down


Every brand has its share of struggling franchisees. Here are 5 options to give them to keep your system healthy


Multi-unit franchisee bringing 20 Bad Ass Coffee of Hawaii stores to Florida Gulf Coast


Largest Captain D’s multi-unit franchisee opens newest location in Mississippi


The customer service experience provided during “grudge buys” can impact future decision processes and purchase behaviors


How to prepare for an impending recession, talent shortages, and adjustments to growth strategies


Real estate revival, regional mall operators in a bind, restaurant operators face a tight market for sites, and yes, even Waffle House closed for Hurricane Ian


Property management offers real (estate) opportunities in today’s inflation-fueled market


Jersey Mike’s multi-unit franchisee in Texas signs three-unit development agreement with Mountain Mike’s Pizza


Holiday Hiring Report finds that small business owners are downshifting their hiring needs and expectations


The Great Adjustment means it’s time to review what is working, what is not, and why customer experience training is essential

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